Contact Us

At Konfidence, we follow a simple rule of treating our customers as we would wish to be treated. It works well for us and ensures that we are always completely open and honest with our customers.

It works even better when its a two-way deal, so if you have any suggestions or comments at all, we would love to hear from you. Please contact us using the form below or any of the following methods.

  • By post: Konfidence Ltd, 5 Kay Close, Newnham Ind Estate, Plympton, 

    Plymouth, PL7 4LU, United Kingdom

  • By phone: 01566 777887 (Monday to Thursday, 9am to 5pm)

  • By email:

Please use the form below to contact us and we will respond to your enquiry as soon as possible.

Get in touch

Frequently asked questions

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Global Shipping

Flexible Returns

Secure Checkout

Dedicated support