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Customer Testimonials

Here at Konfidence, we highly value the feedback that we receive from our customers. Below are just a few of the comments we have received over the last few years. Thanks to all of those customers who have taken the time to write to us!

“It's been a while since I've had such brilliant customer service”

“Thank you so much. It's been a while since I've had such brilliant customer service. I'm a beauty therapist by trade and customer service is a major role in my job. It's really refreshing to hear a happy smiley voice that is so helpful and to get the problem sorted so quickly.”

“To be honest I assumed I must've made a mistake and the size had changed once I'd scrolled down the page, so I wasn't going to bother looking or phoning you. I'm really glad I did now. Thank you once again.”

–Gemma L.

“Really happy with our purchases”

“We've just received our second order from Konfidence and yet again we are really happy with our purchases. Thank you for our lovely bodywarma and flashing fishy,and for prompt delivery!”

–Sally A.

“Can't recommend these enough”

“Bought my sons, 4 and 1, the jackets for our holiday. My 4 year old, who has been in swimming lessons for 18 months, was swimming by day 4 with no jacket, and my 1 year old was swimming with his jacket on! Can't recommend these enough. Amazing! Thank you!”

–Fiona K.

“The best website I have bought from in ages”

“I just wanted to say Konfidence is the best website I have bought from in ages, easy ordering, good priced products and received the item next day even via free standard delivery .... really good service and products ... thank you.”

–Grace B.

“The service I received was second to none”

“The help you gave and the service I received were second to none. We are so pleased with the results we have recommended your products to around a dozen people already. Our thanks once again for your superb assistance at the time.”

–Allan M.

“Such an amazing product”

“Just wanted to say thanks so much for our Konfidence Swim Jacket. I have been taking my son swimming every week since he was 4 months old.”

“He is now 18 months and has been desperate for some freedom in the pool. I've tried lots of different types of arm bands, but nothing worked for him, they didn't keep him afloat and they restricted his movement. I thought we would just have to wait until he was older, until I found your site.”

“I bought the jacket a few weeks ago and now he can swim! It's amazing, the first time he wore it in the water he was off. Thank you so much, such an amazing product.”

–Lorna W.

“You'll be a brand we'll be sticking with”

“I received my new Babywarma & NeoNappy yesterday and am delighted with them! I only ordered them on Monday & they arrived on the Wednesday morning, which is extremely fast, especially for free delivery!”

“My baby girl is 4 months old and already has a Babywarma & NeoNappy from you which have lasted extremely well & still look as good as new, but she is extremely long (needs 6-9 months trousers to cover her legs!) so her small Babywarma is getting a bit strained around the shoulder seams.”

“We chose the Polka Dot Babywarma for her new one & once again we cannot fault the quality. It's nice thick neoprene that will carry on keeping her warm & the Velcro fastenings are good & sturdy. She loves swimming, and I love knowing that she's not too cold & her skin is mostly covered & protected. It's also very good to know that any little accidents won't escape into the pool!”

“Thanks Konfidence. I think you'll be a brand we'll be sticking with long into the future!”

–Kirsti M.

“Full marks for service and product!”

“I am pleased to say that the jacket arrived next day, in time for my swim lesson. As I am an old chap, I soon get cold standing around in a 'warm' swimming pool and the jacket is an ideal insulator, once having got used to its unaccustomed close fit. So full marks for service and product!”

–Roy H.

“I was very impressed”

“Just wanted to drop you a quick line to say thank you for your excellent and very quick service. I was very impressed to receive the goods this morning after placing my order 14:30 yesterday afternoon.”

–Samantha B.

“Would definitely recommend”

“Fantastic company! First time ordering with Konfidence, my order was dealt with quickly, they offered free postage on orders over £20, which arrived in 2 working days. Great communication too, would definitely recommend.”

–Ollie F.

“Thank you for such speedy service”

“I would like to thank you for such speedy service and an excellent quality product. This was despatched by you on Monday and received here mid-day today. 2.1/2 days to get to South West France!! I am also delighted with the jacket and it is so well made. All I need to do now is learn to swim!!”

–Sheila B.

“Fantastic products and service”

“Just had to say, as well as fantastic products, your service is too! Ordered a youth jacket late Thursday night and it arrived on Saturday, and it was free delivery too!! Thank you so much :)”

–Linda C.

“Thank you for the prompt delivery”

“I just wanted to say thank you for the prompt delivery of my order. I ordered from you a year ago and was so impressed with the quality of the item I returned!!”

–Samantha M.

“If only all suppliers were as efficient and helpful”

“We just wanted to let you know that the order placed just yesterday has already been delivered. We are very impressed with the level of customer service you offer and really do appreciate the professionalism shown to your customers when we call. If only all suppliers were as efficient and helpful! Many thanks for great service.”

–Sam and Harrie

“I will recommend your products to my friends”

“Many thanks for the prompt delivery of the above order. We have just arrived in Alderney Channel Islands to stay with family for a beach holiday with our young children. Often parcels to the Channel Islands take an extra long time to arrive. It was wonderful to receive your parcel very quickly and to watch as our son age 9 enjoys his time in the sea.”

“He is almost a swimmer, very confident in water but can sometimes make the wrong choices when in deeper water. We are always close by to him but it is great to see his extra confidence when he is wearing the youth flotation jacket we purchased from you. It was quite tricky to find flotation jackets for older children and I am very glad to have Googled and found your company.”

“I will recommend your products to my friends who also have young children.”

–Lisa F.

“Thank you for producing such an excellent product”

“I am not in the habit of writing to endorse products but I must thank you for producing such an excellent product in your adult swimming jacket.”

“I recently bought an adult swimming jacket for my wife. We are both retirees and she has been scared of the water for most of her life. To say that she was terrified of the water would be an understatement! We recently spent two weeks in Crete in a villa with a 10 metre pool and resolved to get her swimming using your swimming jacket. The results were amazing.”

“She started the holiday being scared to take her feet off the floor, refusing to go anywhere near the "deep end" (1.5 metres) and panicking at the slightest reason. After two weeks she was confident in the water, happy to float on her back, loved being in the deep end and managed to swim 10 lengths of our pool. Her joy was unbounded!”

“Your product gave her the confidence that she needed and we must thank you most sincerely for enabling her to conquer her fears and to start to enjoy the water. Thank you so very much.”

–Colin J.

“The quality was second to none”

“It is not often I put pen to paper to say how delighted I was. The quality of the Original Konfidence Jacket we received for our granddaughter was second to none, along with customer services. The speedy delivery and the ball and blinkies enclosed made her day. Thank you so much; you will be our first choice when looking for further swim items in the future.”

–Michael G.

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